† ZK SAS 19 Years Delivering Solutions
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ZK SAS

In-person home technical support service

$89.900,00 COP
ST-0002
Brand ZK SAS
Service mode Presencial
Delivery time Requiere Agendamiento
Warranty 1 Mes
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Home technical support!

Technical assistance or technical support to solve problems on your computer, without leaving home or from any place where you require it, through in-person modality.

You see error messages, experience system slowness, unexpected crashes. Request remote assistance for your desktop or laptop.

Save on travel and transportation time, and invest it in what you like most.

Includes

Number of teams: Service for 1 team.

Equipment type: Laptop or desktop.

Service modality: In-person.

Targeted service: Home client.

Scope of service: Solution to common problems; System optimization; Licensed program installations; Configurations of printers, cameras and devices that the client requires.

Service coverage: As it is a remote service, it applies to the entire national territory.

Duration: A maximum of 2 hours.

Delivery time: Requires scheduling.

Requirements: Minimum internet access of 20 MB preferably with a cable connection or 5G Wi-Fi; Authorization and scheduling by the client; Communication via chat or telephone.

Does not include
  • Change of parts or parts.
  • Installing software without a license.
  • Service to additional equipment.
  • Running backups.
  • Virtual remote service.
  • Software licensing.
  • Terms and conditions apply

    * The devices to configure and/or software to install must meet the minimum installation requirements or be compatible with the operating system.
    * Carefully read the terms and conditions for the provision of services.

    recommendations

    ZK SAS strongly recommends its clients purchase original licensed software, in addition to antivirus, with the aim of mitigating cyber attacks and loss of information.

    Envío Grantis